Collaboration process
What working together looks like
A transparent process with no unexpected costs and no changes to parts of the website that already work.
10 steps — from enquiry to outcome
You send an enquiry
Share the website address and describe your offer, your customers and the type of enquiry that matters most.
Initial qualification
We check whether we can help. If we cannot, we tell you directly.
Initial findings or a scope for a paid review
We send you a short assessment or a proposed scope for the paid review.
Short discussion
We spend 15–30 minutes discussing the main points and your questions.
Proposal and prepayment
We confirm the scope, schedule and cost. Work begins once the deposit has been paid.
Access and requirements
You provide the necessary access. We confirm what the work includes and what remains outside the scope.
The work
We analyse the enquiry journey, prepare the report and — for a sprint — implement the agreed changes.
Quality checks and acceptance
We check the result, review it with you and then ask you to confirm acceptance.
Final report
You receive a concise document with the findings, priorities and next steps.
Optional next step
A further phase or ongoing support is available only if you need it.
Safe implementation principles
No technical changes begin without:
- an agreed scope
- client approval
- the required access
- an agreed backup and rollback plan
- acceptance criteria
Frequently asked questions
Do you build new websites?
Is this a free audit?
What do I receive from the paid review?
What happens after submitting the form?
Do you guarantee more enquiries?
Can you fix the issues after the review?
What if we already have a developer?
What access do you need?
How long does a sprint take?
Can the review cost be credited towards a sprint?
Would you like us to review your website?
Send the website address and briefly describe the situation. We will check whether we can help — and tell you directly if we cannot.
Request a 15-minute website reviewNo commitment. We reply within 1–2 working days.