Website Terms of Use
These terms govern access to nexinlab.com and pl.nexinlab.com. The websites provide information and a way to send an enquiry; they do not sell services online. Last updated: 8 July 2026.
1. General provisions
These Terms of Use define the rules for using the websites operated under the Nexinlab brand, available at:
The websites are informational and contact-oriented. They present information about Nexinlab services and allow users to contact Nexinlab regarding potential cooperation.
The service operator is FUNDACJA ROZWOJU PRZEDSIĘBIORCZOŚCI “TWÓJ STARTUP”, with its registered office in Warsaw, ul. Żurawia 6/12, lok. 766, 00-503 Warsaw, Poland, entered in the Register of Entrepreneurs of the National Court Register under KRS number: 0000442857, NIP: 5213641211, REGON: 146433467.
Services under the Nexinlab brand are provided by the Foundation Beneficiary: Andrei Liahovich.
Contact details:
- general e-mail: [email protected]
- privacy e-mail: [email protected]
- complaints e-mail: [email protected]
- phone: +48 786 810 312
2. Nature of the website
The Nexinlab website is not an online store.
Users cannot automatically purchase services or make online payments through the website.
Forms available on the website are used to:
- submit an enquiry;
- request contact;
- submit a website for an initial review;
- describe a website-related situation;
- start a conversation about possible cooperation.
The scope of service, price, delivery timeline, payment terms and cooperation details are always agreed individually before any service starts.
3. Scope of services
Nexinlab may provide, in particular, services related to:
- website audits;
- website lead path analysis;
- enquiry path analysis;
- UX, CTA and contact form analysis;
- basic SEO;
- tracking and analytics;
- website optimization;
- process automation;
- website improvement design and implementation;
- website development;
- custom CRM solution development;
- consulting related to improving enquiry generation through websites.
The detailed scope of each service is agreed individually and may be described in an offer, order, agreement, e-mail communication or another document accepted by the parties.
4. No automatic conclusion of contract
Submitting a form through the website does not mean that a contract has been concluded or that a binding order has been placed.
After receiving an enquiry, Nexinlab may contact the user to clarify needs, present a possible scope of work or suggest the next step.
A contract is concluded only after the cooperation terms have been individually agreed, in particular the scope of service, price, delivery timeline and payment terms.
5. Contact forms
The user may use forms available on the website, in particular at:
The forms may collect, among others, the following data:
- full name;
- company name;
- e-mail address;
- phone number;
- website URL;
- business type or industry;
- reason for contact;
- description of the situation;
- preferred next step;
- additional information voluntarily provided by the user.
Some form fields may be optional. Data provided in the form should be true, up to date and should not infringe the rights of third parties.
6. User obligations
The user agrees to use the website in accordance with the law, good practices and these Terms of Use.
In particular, it is prohibited to:
- submit unlawful content;
- submit content infringing third-party rights;
- attempt to disrupt the operation of the website;
- attempt to bypass website security measures;
- use forms for spam, automated submissions or abusive activity;
- impersonate other persons or entities.
7. Responsibility for content submitted by the user
The user is responsible for content, information and materials submitted through forms, e-mail or other communication channels.
If the user provides information concerning a website, company, products, services, offers, texts or marketing materials, the user should have the right to provide and use them in discussions about potential cooperation.
8. Information on the website
Materials published on the Nexinlab website are informational and marketing materials.
Information on the website does not constitute a guarantee of achieving a specific business result, number of enquiries, sales growth, SEO position or conversion rate.
The effects of services may depend on many factors, including the condition of the website, industry, offer, website traffic, the client’s marketing activities, speed of implementation and factors outside Nexinlab’s control.
9. Offers, prices and scope of work
Prices or price ranges presented on the website are indicative unless clearly stated otherwise.
The final price and scope of work are agreed individually after reviewing the client’s needs, website condition, expected scope of work and availability of materials or technical access.
Nexinlab may refuse to provide a service if:
- the expected scope is outside Nexinlab’s capabilities or specialization;
- the required deadline is unrealistic;
- the client does not provide necessary information, materials or access;
- performance could violate the law, third-party rights or security rules;
- the scope requires separate specialist legal, technical or industry-specific support.
10. Service delivery
If the parties agree to provide a service, the detailed terms may include:
- scope of work;
- pages or elements covered by analysis or implementation;
- delivery timeline;
- price;
- payment terms;
- required access;
- client obligations;
- acceptance criteria;
- service limitations;
- rules for changes to the scope of work.
For implementation services, the client should provide the necessary access, materials, information and decisions within the agreed timeframe.
If work requires changes to the client’s website, it is recommended to create a backup or agree on a rollback plan.
11. Changes to the scope of work
Any work outside the agreed scope may require separate pricing and acceptance.
Additional tasks, new pages, new integrations, significant concept changes, feature extensions or work not listed in the agreed scope are not automatically included in the original price.
12. Complaints
Complaints concerning the operation of the website or Nexinlab services may be submitted to:
A complaint should include:
- full name or company name;
- contact e-mail address;
- description of the issue;
- information allowing identification of the service or enquiry to which the complaint relates.
A response to the complaint will be provided within 14 days from the date of receipt.
If additional information is needed to review the complaint, Nexinlab may request that it be provided.
13. Copyright and intellectual property
The content, layout, graphic elements, texts, marks, logo, materials, concepts and other elements of the Nexinlab website may be protected by copyright or other intellectual property rights.
Using the website does not transfer any rights to these elements to the user.
Copying, distributing, modifying or using website materials for commercial purposes without prior consent of the authorised entity is prohibited, unless the law provides otherwise.
14. Personal data and cookies
The rules for processing personal data are described in the Privacy Policy.
The rules for using cookies are described in the Cookie Policy.
The user should read these documents before submitting a form or using the website in a way that requires providing data.
15. Website availability
Nexinlab makes efforts to ensure that the website operates properly, but does not guarantee uninterrupted availability of the website.
Access to the website may be temporarily limited due to technical work, failures, updates, infrastructure provider actions or other reasons beyond Nexinlab’s control.
16. Changes to the Terms of Use
These Terms of Use may be updated in the event of changes to the website, scope of services, contact details, legal requirements or organisational requirements.
The current version of the Terms of Use is published on the website.
17. Governing law
These Terms of Use are governed by Polish law.
In matters not regulated by these Terms of Use, the relevant provisions of Polish law apply.
18. Contact
For website or Nexinlab service matters, please contact:
For complaints:
For personal data matters:
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